Today is Global Forgiveness Day and forgiveness is a big word. It should be because it is a hard thing to do. A lot of times we want people to deserve forgiveness and many times we find ourselves in a position where we don't feel like they deserve it. Especially if they haven't apologized.
But Matthew 6:14 says:
"For if you forgive other people when they sin against you, your heavenly Father will also forgive you." - Matthew 6:14
Forgiveness is a part of God's plan for us and it's a part of His plan for us to offer. I once heard a pastor say this: "Forgiveness is not a feeling. It's a decision we make because we want to do what's right before God."